Coffee Shop Innovation Team

In this week’s email, I wanted to shed some light on Ordoo’s partnership management function. We pride ourselves on our customer service and have a dedicated member of staff to make sure our partner venues are happy and working. However, our current partnership manager – Will Taylor – is ending



Recently, Ordoo has received a few inbound enquiries from bars and pubs. It seems customers are increasing become fed up with the queue at the bar and demanding technology to solve this problem. Venue owners are approaching us looking for a comparable solution to the Wetherspoons app. Therefore I wanted


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October was a great month for Ordoo, we achieved our target of new venue sign-ups. It’s great to see more exciting food and drink venues joining the platform and benefiting from our services! With loads of new venues going live each week, it’s an exciting time for the team… This


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For parts of this week Ordoo are at YFoods Food Tech Week in London, to get networking with some of the most influential people in the UK’s food and drink industry. It’s great for Ordoo to be on the frontline of where the industry is evolving. McDonalds: Following their third quarterly


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Over the past few weeks, I’ve been undertaking a research project to improve our understanding of our target market of small to medium coffee chains. First off, I interviewed 10 current and prospective customers (thanks if you’re reading) and then quantitatively confirmed their needs and problems. The result (below) confirmed


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I had a bit of a tiring weekend, so had to grab a coffee on the way to work. Unfortunately it was not an Ordoo partner venue, so I had to wait over 10 minutes to be served, pay and leave the store. In this time I noticed 2 lots


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Ordoo’s mission is to save busy people time collecting food and drink. We’re always on the lookout for new places where time is a top priority for customers. Hence, we’re excited to announce that you can order coffee and bagels before you hop on the train at Paddington station. With


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Ordoo is proving that mobile ordering is enhancing the operational efficiency of its partner venues allowing them to process more orders in their critical periods and deliver on a great customer experience. An Ordoo Case Study: The Whole Bagel Within the bar, coffee and quick-service restaurant (QSR) industries efficient operations


Ordoo’s Weekly Mobile Ordering Update – 2nd Octover 2017 America. The home of the world’s biggest companies is beginning to show its hand on mobile ordering. Last week, it was announced that Ritual, a mobile ordering app for coffee and lunch, closed a $53m Series B round led by Insight Venture Partners.


mobile location-based services

Whether it’s finding the perfect coffee shop, a nice place for lunch or even the closest cash point, we all use our mobiles for information on the go, happy to share our geo data with apps and services in return for the immediacy and accuracy our busy lives demand. For


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Read and consider the benefits of mobile ordering to customers and venues alike. We've shared our insights from years of experience in the industry.  

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