Category: Weekly Newsletters
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Can Ordoo get you new customers? The short answer is YES. However, we don’t operate like a typical aggregator, taking a % commission from your profits for the privilege. We believe that if you create an amazing, shareable customer experience then new customers will flood in. A little boost from

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Last week we looked at how trigger-based, personalised notifications can retain customers of F&B venues and keep them coming back more frequently. This week… As with most F&B companies, Subway is committed to “always improving customer experience“. The release of their online ordering webpage and order ahead app follows the likes

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  Last week we looked at how mobile ordering can streamline a venue’s operations. Using an Ordoo venue as a case study, we proved they were able to process more orders in peak periods and deliver a high standard of customer service. This week… When a customer walks out of the door

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Last week we looked at how digital menu optimisations can lead to higher average basket size, with Ordoo customers’ average order value increasing at lunch and coffee venues by 9% and 17% respectively over time. I wanted to expand on this and share the details of our operational benefit… Within the F&B

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Last week we looked at why branded apps are damaging the growth potential of mobile ordering. This week we’re looking into how digital menu optimisation can increase average basket size. One of the key benefits of having a mobile ordering app is the higher average spend you can achieve through: optional add-ons, relevant marketing deals

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Last week we looked at the main operational challenges posed by implementing a mobile order ahead app and how to overcome them. This week is about how own-brand and white labelled apps are damaging the mobile ordering industry. Companies spend a lot of time in building a consistent and recognisable brand

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Last week we looked at what have been the key drivers of growth for mobile ordering over the course of 2017, namely: customer insights, improved visit frequency, increased average spend and attracting new customers. Sounds too good to be true, no? Well this week we’re looking at the challenges venues

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Last week’s update was about the players in the mobile order-ahead market, this week we’re looking into why mobile ordering has seen such a surge in growth throughout 2017. The customer benefits are plentiful and fairly obvious: save time collecting food and drink, earn loyalty rewards, forget about carrying cash or paper loyalty cards, personalised and relevant

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Who is in the mobile order-ahead market in the UK and what is their relative position? The industry leaders are committed to the trend, thats for sure: Starbucks: Introduced to the UK market 18 months ago, pioneering mobile ordering functionality in their app. Now with the unprecedented roll out of their app, across

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