Category: Engagement Marketing
customer loyalty

Here you are. You’ve opened your own place, things are going well, every day a new face and a new order. However, wouldn’t it be great to see the same person come in every day asking for ‘the usual’? Customer Loyalty has to be your priority. So what can you

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From doing our laundry to keeping track of spending and finding dates, you can guarantee there’s an app. In an increasingly busy world where time is of the essence, they play an important role in making our lives easier and more efficient and we have now come to expect almost

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GoogleCampus

No queuing, no cash, no worries … Ordering your food ahead is not a new phenomenon. In fact, one of the first instances was in 1948, with the drive-thru in the U.S. allowing people to collect their freshly made-to-order food. Not quite the level of sophistication that the current mobile

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London copy

What happens if your customers stop coming back?  When Jenny was in her early 20s she was the customer service champion of Sandwich Central. She was one of those people who always gave a smile with each order and asked a customer about their day. “Jenny your shift ended an

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restaurant service

Imagine it… you walk into the same restaurant that you’ve visited every week for the last 12 months. The queue is long, you wait. You think about the restaurant service you’ve received. The lack of recognition and no one has ever said thank you. Would you return tomorrow? Or start

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know your customers

Get To Know Your Customers You might see them every day. You might know that they like their sandwiches on brown, and their daily coffee is a decaf, but do you really know your customers? And why should you care? To put it bluntly, your quick-service venue depends on it.

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