Category: Customer Value
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Ordoo initiates automated digital customer engagement We understand that the world of running a business is crazy and fast paced. It is difficult to find time to breathe, let alone think about how best to engage your customers. Luckily, Ordoo is on hand to collect and harness your customer data

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centralstreetcafe3

There’s been a lot of chatter in recent weeks and months about mobile ordering and queueless restaurant experiences. Global names like Starbucks and McDonalds have announced enormous investment in mobile ordering and have received a lot of attention. There has been talk about never needing to queue again, the benefits

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coffee queue

How long is too long? Having a queue in your coffee shop or cafe is a beautiful thing to behold, but according to the latest research, if you have more than six guests in a coffee queue, then people are deterred from standing in line. There is another six that

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restaurant service

Imagine it… you walk into the same restaurant that you’ve visited every week for the last 12 months. The queue is long, you wait. You think about the restaurant service you’ve received. The lack of recognition and no one has ever said thank you. Would you return tomorrow? Or start

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What is customer loyalty

What Is Customer Loyalty: Rewards vs Discounts We recently asked you an important question: How well do you know your customers (1)? We believe knowing your customers means knowing what they want, and knowing what they want means you can keep them coming back. We’re now going a step further

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your restaurant app

Restaurant Menus are going mobile Spring is upon us! And it’s time for a bit of a clean-up of your restaurant menu. If you don’t have one already, it’s time to consider launching a mobile menu to improve your basket size and customer experience. Ordoo have been experimenting with variations on

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Cashless payments with mobile

Is your venue ready for cashless payments? Research shows it’s only a matter of time before banking becomes completely digital. According to recent reports, the UK is the fourth most prepared nation cashless payments, but how prepared are we? (1) We may be living in a modern world driven by

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restaurant ordering app

Why do you need a restaurant ordering app? The business case for a restaurant ordering app has been building. The benefits are bountiful, and the potential is huge. We are smartphone obsessed. 81% of UK adults own one, including 91% of 18-44 year olds (1), so it’s easy to see

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