Posts by Author: 4 posts by Giulia
on demand mobile ordering

The ‘on-demand economy’ is on a rise and customers are choosing businesses based on the convenient solutions they offer. How can digitalisation help restaurants and cafes meet the increasingly urgent needs of their customers? The Food & Drink industry is seemingly one of the most susceptible to changing trends. It

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convert followers into customers

If you own a small business in the digital age you will have inevitably become aware of the crucial role that social media plays in our daily life, and in that of your business. This article will help you leverage social media to convert your followers into paying customers in 5

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customers

How can you give your customers exactly what they want if you don’t even know who they are? If I asked you who your target customer is, would you have a picture ready in your mind? About 80% of brands on the market do not have sufficient knowledge of their customer base

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customer loyalty

Here you are. You’ve opened your own place, things are going well, every day a new face and a new order. However, wouldn’t it be great to see the same person come in every day asking for ‘the usual’? Customer Loyalty has to be your priority. So what can you

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