surprise

Loyalty schemes are an important way to show appreciation to your regular customers. In fact, 87% of consumers say they have continued to purchase from a brand that has a “good” loyalty scheme and 33% have switched because a competitor had a better scheme. Out with the old … The

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greenprofitchart

Guest post from Cornware – High quality, customisable, biodegradable tableware with a low carbon footprint. The cafe culture is rife and competition is stiff. How does one rise up above the rest? Going green is the order and talk of the day. Customers are more inclined to support and become

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Last week we looked at what have been the key drivers of growth for mobile ordering over the course of 2017, namely: customer insights, improved visit frequency, increased average spend and attracting new customers. Sounds too good to be true, no? Well this week we’re looking at the challenges venues

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FAQ

1. Surely having a physical queue AND Ordoo orders puts a strain on my venue’s operations? How does Ordoo mitigate this? Mobile ordering systems have been known to cause operation issues when not implemented effectively, for example Starbucks had issues of too much demand and an ineffective customer collection system. Ordoo

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Last week’s update was about the players in the mobile order-ahead market, this week we’re looking into why mobile ordering has seen such a surge in growth throughout 2017. The customer benefits are plentiful and fairly obvious: save time collecting food and drink, earn loyalty rewards, forget about carrying cash or paper loyalty cards, personalised and relevant

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You might think it is a battlefield out there. The young embracing new technologies and a new way of life, with the older generations feeling left behind and hanging to the old ways of doing things (like paying with cash!) However, all may not be what it seems. Yes, it

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Who is in the mobile order-ahead market in the UK and what is their relative position? The industry leaders are committed to the trend, thats for sure: Starbucks: Introduced to the UK market 18 months ago, pioneering mobile ordering functionality in their app. Now with the unprecedented roll out of their app, across

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IMG_0149 2-min

We love to make friends over here at Ordoo. One of our latest partnership is with one of the leading EPOS providers in hospitality – Nobly. Their complete EPOS solution gives venues all the tools they need to start or grow their business. Our paths crossed in the build up

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customers

How can you give your customers exactly what they want if you don’t even know who they are? If I asked you who your target customer is, would you have a picture ready in your mind? About 80% of brands on the market do not have sufficient knowledge of their customer base

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Summary Of 106 people surveyed, 47% claimed to have a first date ruined by a long queue at the bar. Order ahead service Ordoo is solving this issue for dating couples by allowing them to keep chatting and order from their phone, at their table. Now 10% and growing of

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MOBILE ORDERING REPORT

Read and consider the benefits of mobile ordering to customers and venues alike. We've shared our insights from years of experience in the industry.  

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