In 2017 the British Retail Consortium announced that electronic payments now account for over half of all spending transactions. Cash is a declining medium of exchange. Sweden is widely cited as the most probable country to go cashless first, with notes and coins accounting for less than 20% of transactions. But


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Marketing is evolving. It is now more important than ever to understand your customer and engage with them on a personal level. The days of mass marketing are over. Data-driven technology marketing is on the rise and the companies that can leverage this will win. This week, I thought it relevant


2017-2018 change represents the new year 2018, three-dimensional rendering, 3D illustration

In my last update here, I looked into the developments of mobile ordering throughout 2017. In this update, I wanted to outline how the Ordoo team are planning to take advantage of the mobile ordering trend and make 2018 the year mobile ordering becomes mainstream. Last week we welcomed Ben


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This is the last mobile ordering update of the year for Ordoo. I’ll be back in 2018 with Ordoo’s weekly updates. 2017 has been a great year for mobile ordering, so I thought I’d have a look back at some of the key highlights… Over the course of 2017, 58 percent


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How do coffee shops and lunch spots currently engage with customers to try and keep them coming back and visiting habitually? Consistently great service, tasty products and loyalty rewards are table stakes in achieving this. Partnering with a mobile ordering app can unleash a whole new tool kit for incentivising


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Recognising individual customers to the level where you know their name is John and that their order is an extra hot, small, double-shot mocha with a caramel shot and whipped cream AND that they just had their wedding last weekend is an impressive feat … But then remembering: James, Julie,


Coffee Shop Innovation Team

In this week’s email, I wanted to shed some light on Ordoo’s partnership management function. We pride ourselves on our customer service and have a dedicated member of staff to make sure our partner venues are happy and working. However, our current partnership manager – Will Taylor – is ending



Recently, Ordoo has received a few inbound enquiries from bars and pubs. It seems customers are increasing become fed up with the queue at the bar and demanding technology to solve this problem. Venue owners are approaching us looking for a comparable solution to the Wetherspoons app. Therefore I wanted


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October was a great month for Ordoo, we achieved our target of new venue sign-ups. It’s great to see more exciting food and drink venues joining the platform and benefiting from our services! With loads of new venues going live each week, it’s an exciting time for the team… This


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For parts of this week Ordoo are at YFoods Food Tech Week in London, to get networking with some of the most influential people in the UK’s food and drink industry. It’s great for Ordoo to be on the frontline of where the industry is evolving. McDonalds: Following their third quarterly


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