Better-Customer-Experience-at-Restaurants-using-Smart-Devices-based-Digital-Signage-3

Digital orders now make up a significant proportion of many QSR sales. We’ve all seen a Deliveroo driver skipping to the front of the queue or a student jumping the line waiving their phone. Queue skipping is here and venue owners need to know how to deal with the omnichannel

READ MORE

Screen Shot 2018-02-05 at 14.28.44

We love making friends. Over the years, I’ve met some inspiring people leading their companies forward. Ordoo is lucky enough to partner up with some amazing companies and recommend them to our partner venues. Having just signed a couple of new deals, here’s a shout out to our partners (below)! Starbucks

READ MORE

151750770299425967

Guest Post: Chris Hickman is the Founder and CEO at Adficient.  Mobile devices completely revolutionized the way marketers had to think about marketing to their audiences. And with the introduction of Amazon’s smart-home device, Amazon Echo, in 2015, a new avenue for marketing was born. 2018 is going to be no different.

READ MORE

avatar-2191918_960_720-1

Throughout January, our venues have been running offers to help get their customers over the new year blues. This is where Ordoo’s customer engagement platform comes in pretty handy! We’re able to fire out relevant emails and push notifications on their behalf. Yet many venue owners don’t know their customers

READ MORE

cashless

In 2017 the British Retail Consortium announced that electronic payments now account for over half of all spending transactions. Cash is a declining medium of exchange. Sweden is widely cited as the most probable country to go cashless first, with notes and coins accounting for less than 20% of transactions. But

READ MORE

Screen Shot 2018-01-15 at 14.37.50

Marketing is evolving. It is now more important than ever to understand your customer and engage with them on a personal level. The days of mass marketing are over. Data-driven technology marketing is on the rise and the companies that can leverage this will win. This week, I thought it relevant

READ MORE

2017-2018 change represents the new year 2018, three-dimensional rendering, 3D illustration

In my last update here, I looked into the developments of mobile ordering throughout 2017. In this update, I wanted to outline how the Ordoo team are planning to take advantage of the mobile ordering trend and make 2018 the year mobile ordering becomes mainstream. Last week we welcomed Ben

READ MORE

Screen Shot 2017-12-18 at 15.25.09

This is the last mobile ordering update of the year for Ordoo. I’ll be back in 2018 with Ordoo’s weekly updates. 2017 has been a great year for mobile ordering, so I thought I’d have a look back at some of the key highlights… Over the course of 2017, 58 percent

READ MORE

Screen Shot 2017-12-12 at 09.39.56

How do coffee shops and lunch spots currently engage with customers to try and keep them coming back and visiting habitually? Consistently great service, tasty products and loyalty rewards are table stakes in achieving this. Partnering with a mobile ordering app can unleash a whole new tool kit for incentivising

READ MORE

Screen Shot 2017-12-04 at 15.26.00

Recognising individual customers to the level where you know their name is John and that their order is an extra hot, small, double-shot mocha with a caramel shot and whipped cream AND that they just had their wedding last weekend is an impressive feat … But then remembering: James, Julie,

READ MORE

Screen Shot 2017-07-12 at 12.38.58

FREE DOWNLOAD:

MOBILE ORDERING REPORT

Read and consider the benefits of mobile ordering to customers and venues alike. We've shared our insights from years of experience in the industry.  

Submit your email and we'll send across a copy.  

A copy of the report will be sent to you shortly